Rooms
Hotel Ismael - Amenities
- Business Center
- Swimming Pool
- Golf Course
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Air Conditioning
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Elevator
- Coffee shop
- Trouser press
- Hiking
- Packed lunches
- Heating
- Fax/photocopying
- Snack bar
- Private check-in/check-out
- Shared lounge/TV area
- outdoor pool
- 24-hour security
- Concierge services
- Free Wi-Fi
- Live entertainment
- Picnic Area
- Sun Deck
- Daily Housekeeping
- Non-Smoking Rooms Available
- Wine/champagne
- Fruits
- Outdoor furniture
- Kids' pool
- Sun loungers or beach chairs
- Temporary art galleries
- Bike tours
- Key access
- Smoke alarms
- Fire extinguishers
- Staff follow all safety protocols as directed by local authorities
- Shared stationery such as printed menus, magazines, pens, and paper removed
About
Hotel Features
Featuring an outdoor swimming pool, a bar, and a terrace, Hotel Ismael 312 offers rooms with free WiFi and cable TV in Santiago, 213 feet from Universidad Catolica Metro Station. Valle Nevado Ski Center is 19 mi away. Decorated with stylish furnishing, rooms at Hotel Ismael 312 are fitted with a private bathroom, and a balcony. Each room also includes a mini-bar, air conditioning and heating, a flat-screen cable TV, and a complimentary bottle of water. Some rooms also have a bath and a seating area. Guests at this design hotel are provided with free luggage storage, concierge services, car rental services and tourism information to explore the area. Laundry and dry cleaning services can also be arranged. Hotel Ismael 312 is 2133 feet from Gabriela Mistral Cultural Center and 9.3 mi from Arturo Merino Benitez Airport.
Guest Policies
Check-in | After 15:00 |
Check-out | Before 12:00 |
Room Rates | All rates displayed are for double occupancy unless otherwise noted. |
Important Information
Please note that for tax exemption travelers must pay in US dollars and have to present the migration card they are given when they arrive to the country. LOCAL TAX LAW. Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19% To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won't be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA). This additional fee (IVA) is not included in the hotel rates and must be paid seperately.
Reviews
- Staff9.5
- Cleanliness9.0
- Location9.1
Well located, but expensive.
- What did you like most?I liked the location. The hotel is in front of a park, close to the Bellas Artes Museum and the metro station (Universidad Católica around 8 minutes by foot).
- Was there anything you didn't like?The photo in the ad shows a room with a view of the park, but in reality, my room was a dilapidated building. The pool is not heated (which makes it useless in Santiago). Breakfast has few options; it takes forever to make a cappuccino and bring coffee. The minibar in the room doesn't cool, it only keeps it refrigerated. The worst thing was that the bathroom was all glass, which makes it extremely difficult to share a room (not just couples, they travel together, they can be siblings, friends, etc.)
Excellent staff and the location was very good.
- What did you like most?The staff were fantastic!! The front desk staff was very helpful in getting us taxi rides, advice and where to find an ATM, and they made arrangements for a transfer to the nearby ski area. An unfortunate, non-violent, situation happened to my husband and I, in which we had to file a police report. Laura, at the front desk, helped to translate for us to file the police report. She went above and beyond her duties to help us. We're so thankful for her help. The morning breakfast was very good and fresh. I could see the kitchen staff was very attentive to the display of the buffet-style food. The wait staff was exceptional! The beds were very comfortable.
- Was there anything you didn't like?The shower stall had mold around the caulk joints. The carpet needed to be vacuumed better.