Rooms
Viceroy Riviera Maya, a Luxury Villa Resort - Amenities
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Bar
- 24-Hour Front Desk
- Fishing
- Library
- Diving
- Private check-in/check-out
- Beachfront
- outdoor pool
- Poolside bar
- shuttle service
- 24-hour security
- Concierge services
- Free Wi-Fi
- Massage services
- Off-Site parking
- Restaurant(s)
- Snorkeling
- Wind Surfing
- English
- Spanish
- Non-Smoking Rooms Available
- Parking Available
- gift/souvenir shop
- yoga room
- Smoke alarms
- Fire extinguishers
- First aid kit available
- Cashless payment available
- Linens, towels and laundry washed in accordance with local authority guidelines
- Staff trained in safety protocol
- Contactless check-in/out
- Food delivery
- balcony/terrace
- Car rental available
- Currency exchange service
- Daily disinfection
- Entertainment services
About
Hotel Features
Located on the coast of Xcalacoco Beach 10 minutes outside of Playa del Carmen, this luxury resort and spa located in the tropical rainforest features a restaurant. The villas at Viceroy Riviera Maya are furnished with a private kidney-shaped pool and flat-screen TVs with DVD players. Free Wi-Fi is provided and room service is available. This pet-friendly resort hosts a spa and wellness center offering a hot tub, steam room, and personal massages. Yoga classes take place on the beach. A gym and outdoor pool are also part of the resort’s facilities. A concierge service is available. The passenger ferry to Cozumel is less than 15 minutes from Viceroy Riviera Maya. Xcaret Eco Park is less than 20 minutes from the resort. License Number(s): 008-007-001505/2025
Guest Policies
Check-in | After 15:00 |
Check-out | Before 12:00 |
Room Rates | All rates displayed are for double occupancy unless otherwise noted. |
Important Information
Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
Reviews
- Staff9.0
- Cleanliness9.5
- Location9.3
The staff made up for any inconvenience.
- What did you like most?The property is beautiful, nature friendly, private. The meandering paths to the pool snd beach lovely. Restaurant and food incredible. Staff amazing.
- Was there anything you didn't like?The villas are looking worn, our plunge pool jacuzzi jets did not work. Also very noisy loud music from the hotels next to Viceroy.
- What did you like most?Fabulous small resort. Very private and quiet. Food was delicious. Service was incredible. Would highly recommend. We hope to go b ack some day.
- Was there anything you didn't like?Room had a slight musty odor but I think it's because of the climate and not because of cleanliness.
