Hotel Le Chatelain

Louise Avenue - Shopping District
5-Star Hotel
8.4
Excellent
522 Reviews
Top Reasons to Book
  • Guests Love It
    Guests give this property a very good rating of 8.4/10
  • Top Rated Location
    Guests rate the location 9.1/10
  • Very Clean
    Guests rate the cleanliness 9.2/10
8.4
Guest Rating
Cleanliness
9.2
Staff
8.7
Location
9.1
Top Amenities
  • Business Center
  • Free Wi-Fi
  • Restaurant(s)
  • Non-Smoking Rooms Available
  • Fitness center
Rooms

Hotel Le Chatelain - Amenities

  • Business Center
  • Garden
  • Meeting/Banquet Facilities
  • Room Service
  • Safety Deposit Box
  • Air Conditioning
  • Bar
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
  • Elevator
  • Coffee shop
  • Heating
  • Fax/photocopying
  • On-site parking
  • Concierge services
  • Free Wi-Fi
  • Restaurant(s)
  • Non-Smoking Rooms Available
  • Wine/champagne
  • Fruits
  • Smoke alarms
  • Fire extinguishers
  • Staff follow all safety protocols as directed by local authorities
  • Process in place to check health of guests
  • First aid kit available
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Hand sanitizer in guest accommodation and key areas
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Access to health care professionals
  • Contactless check-in/out
  • Audible alarm
  • balcony/terrace
  • CCTV security in common areas
  • Daily disinfection
  • Facilities for disabled guests available
  • Fitness center
  • Ironing amenities
  • Laundry services
  • Luggage storage & lockers
  • Non-smoking property

About

Hotel Features

This luxurious 5-star hotel is 164 feet from the Avenue Louise shopping area and features a peaceful garden courtyard and grapevine shaded terrace. Hotel Le Châtelain offers a modern top-floor fitness center and a 24-hour front desk. Flat-screen satellite TV comes as standard in the classically styled sound-proofed rooms. Each of the rooms at Le Châtelain Hotel also features air conditioning, a mini-bar plus a bathrobe and slippers. Guests can also make use of pay-per-view TV channels. La Maison du Châtelain serves gourmet cuisine in rich surroundings while Bartist offers a more relaxed setting. During the warmer months the hotel offers tea and cakes in the courtyard. The Horta Museum is 2461 feet away and Louise Metro Station is a 15-minute walk from the hotel. A shuttle limousine is at your disposal for all your city excursions, airport and train station transfers, as well as for your specific site seeing requests. Underground parking is available for a charge.

Guest Policies

Check-in
After 15:00
Check-out
Before 12:00
Room Rates
All rates displayed are for double occupancy unless otherwise noted.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A damage deposit of EUR 250.0 is required at checkin. This will be collected by credit card. You should be reimbursed on checkout via credit card, subject to an inspection of the property.

Reviews

8.4
  • Staff
    8.7
  • Cleanliness
    9.2
  • Location
    9.1
  • 9
    Wonderful
    Filomena
    Couple
    Nice hotel but staff was not helpful
    • What did you like most?
      Beautiful hotel in a perfect location. Lovely room. Great shower pressure
    • Was there anything you didn't like?
      The hair blow dryer did not work. When I called the staff at the front desk the gentleman came upstairs to look at it. He agreed that it wasn't working properly but he didn't offer any solutions. I asked if they had a dryer I could use and he said no. I then spoke with a woman at the front desk the next day and she said the same thing. How can a supposedly luxury hotel not have an extra blow dryer! I was there for 4 days and this was a true inconvenience that was completely dismissed by the staff. The bathroom appeared clean but unfortunately did smell of urine. I didn't even bother telling housekeeping after not getting any help with the dryer.
  • 7
    Good
    Michael
    Solo Traveler
    • What did you like most?
      Location
    • Was there anything you didn't like?
      Breakfast

Location

Hotel Le Chatelain
Brussels, BE
9.1
Exceptional
Location Score